Health and Safety

We are an all-weather, outdoor program and prioritize the safety of all children. Staff are certified in First Aid and CPR, and emergency procedures are in place for illness, injury, or severe weather. Families are expected to keep children home when unwell to help maintain a healthy environment.

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Food and Allergy Policy

To prevent allergic reactions, food sharing is not allowed. Families are asked to pack nutritious, nut-free meals and snacks and follow the allergy information provided at the start of the program. Each child must also bring a full water bottle daily.

 

Attendance and Late Pick-Up

Regular attendance supports consistency and helps children thrive. Families must notify staff of any absences or delays.
Late pick-ups are subject to a fee:

• First late pick-up: $1 per minute (up to $60)

• Second and further late pick-ups within a 30-day period: $3 per minute (up to $180)
  Late fees must be paid within 48 hours to avoid an added processing fee.

 

Clothing and Gear

Children must come dressed for the weather every day. Our all-weather approach means rain gear, sun protection, or insulated winter clothing may be needed depending on the season. Extra clothing and labeled items are strongly encouraged.

 

Behavior and Conflict Resolution

We use a positive guidance approach that supports social-emotional development and helps children build independence and empathy. If concerning behaviors arise, families will be engaged in developing a collaborative care plan. Safety-related incidents may result in suspension or withdrawal, as outlined in our full policies.

 

Diversity, Equity, and Inclusion (DEI)

Saplings welcomes all children and families. Our programs include culturally responsive materials and Indigenous teachings, and we actively work to remove barriers to participation for neurodiverse and ESL learners.

 

Sustainability and Environmental Stewardship

Children are encouraged to care for the natural world through hands-on environmental learning. Our practices include waste reduction, responsible harvesting, and community clean-up initiatives, all rooted in a respect for the land.

 

Photo Permissions

Families provide consent for photo sharing during enrollment. Internal photos (e.g., in Lilio) are only visible to enrolled families, while public photos (e.g., on social media) are shared only with explicit permission.

 

Licensing and Legal Compliance

Saplings follows BC childcare licensing regulations and upholds strict safeguarding and privacy standards. All staff are background-checked and receive regular training to support safe, inclusive, and developmentally appropriate care.

 

Cancellation and Withdrawal

Families must give at least 30 days' written notice to withdraw from a program. Refunds follow the terms outlined in your enrollment agreement. Please note that no refunds are provided if a family chooses to keep their child home due to weather or if the program is canceled due to adverse weather conditions.​